Orders once placed can be cancelled on the same day before the product gets dispatched by reaching out to our customer experience team at +91 8800271651 or email at [email protected] If the cancellation request is received after the product has been dispatched, the order cannot be cancelled.
Cancellation & Refund can also be initiated by Pebble if the delivery address is not serviceable by our courier partners.
Please note: In case of cancellation, the full amount will be refunded within 7 working days.
Returns & Refunds
Refund will be initiated only if the company is unable to fulfil the placed order. Return and refund will not be entertained in any other circumstance.
All Pebble products come with Replacement Guarantee and can be availed through a valid invoice with date of purchase mentioned on it. To avail replacement for a faulty product, reach out to our customer experience team at +91 8800271651 or email at [email protected]. You can also raise a ticket by clicking here and let our team guide you with the process.
To get the replacement of the faulty product, the customer will have to send the physical product to Pebble HO and after evaluating the condition, a replacement will be processed. Pebble reserves the right to decline a replacement based on the condition.
Please note: The replacement guarantee will be void if the product gets damaged due to accident, manhandling & misuse, spillage of any kind of liquid, subjected to extreme temperatures, atmospheric conditions, non-specified charger usage, voltage fluctuations and short-circuits.
ALL TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.